and Search for: Recent Posts. By clicking the By continuing to use this site, or closing this box, you consent to our use of cookies. IoB does have ethical and societal implications depending on the goals and outcomes of individual uses. The IoB is one of Gartner’s nine strategic technology trends that will enable the plasticity or flexibility that resilient businesses require in the significant upheaval driven by COVID-19 and the current economic state of the world. Here are the top strategic trends for 2021: Internet of behaviors (IoB) This technology connects an individuals' data to a behavioral event, which will create ethical and social debates. At the same time, the acceleration of digital business requires efficiency, speed and democratization. Due to the outbreak of COVID-19 pandemic, the Gartner IT Symposium was done virtually by the top analysts at the organization. As always, these nine strategic technology trends do not operate independently of each other, but rather build on and reinforce each other. Gartner's top strategic technology trends for 2021 enable that plasticity. Privacy Policy. The IoB can gather, combine and process data from many sources including: Commercial customer data; citizen data processed by public-sector and government agencies; social media; public domain deployments of facial recognition; and location tracking. Despite the rocky economic climate in 2020, IT leaders expect a 2.0% increase, on average, in the IT budget for 2021, according to the Gartner CIO Agenda. Privacy laws, which vary from region to region, will greatly impact the adoption and scale of the IoB. Gartner identified Hyperautomation as one of the top 10 strategic technology trends for two consecutive years – 2020 and 2021. Gartner Terms of Use 7 Traits of Highly Successful Digital Leaders, Ask the Experts: What to Consider Before Shifting Positions to Remote, Build Organizational Resilience for Today and Tomorrow, Gartner Top 9 Security and Risk Trends for 2020, 2 Megatrends Dominate the Gartner Hype Cycle for Artificial Intelligence, 2020, Gartner Top 10 Strategic Technology Trends for 2018, Gartner’s Top 10 Strategic Technology Trends for 2017, Top Trends in the Gartner Hype Cycle for Emerging Technologies, 2017, Gartner Top 10 Strategic Technology Trends for 2019. Hyperautomation is another key strategic trend for 2021. Download this complimentary Gartner research report to learn more about the trends that will help you will help you reach your goals for the year 2021 and beyond! Due to the governance aspect of AI engineering, responsible AI is emerging to deal with trust, transparency, ethics, fairness, interpretability and compliance issues. Gartner's top strategic technology trends for 2021 enable that plasticity. Many organizations are supported by a “patchwork” of technologies that are not lean, optimized, connected, clean or explicit. That’s not to say physical space doesn’t have its place, but it should be digitally enhanced, for example, contactless check-out at a physical store, regardless of whether its physical or digital capabilities should be seamlessly delivered. Gartner has today revealed its annual top strategic technology trends for 2021, outlining the key areas in tech that organisations would do well to explore next year. *Note some documents may not be available to all Gartner clients. To learn more, visit our Privacy Policy. To successfully do this, organizations must enable better access to information, augment that information with better insight and have the ability to respond quickly to the implications of that insight. IT leaders must decide what combination of these trends will drive the most innovation and strategy for their enterprise. Privacy Policy. As demonstrated by the COVID-19 protocol monitoring example, the IoB is about using data to change behaviors. Download Gartner e-book with the top strategic technology trends that IT can’t ignore in 2021 & how these trends will drive the innovation for your enterprise. Sensors or RFID tags were used to determine whether employees were washing their hands regularly. Gartner's top strategic technology trends for 2021 enable that plasticity. “As organisations journey from responding to the COVID-19 crisis to driving growth, they must focus on the three main areas that form the themes of this year’s trends: people centricity, location independence and resilient delivery. Complete the form to download your free copy. By clicking the Gartner's Top Strategic Technology Trends for 2021 Gartner: CIOs Need 'Composable Business' To Be Resilient in Changing Times Gartner: Top 10 Strategic Predictions for 2020 and Beyond Gartner’s Top 10 Strategic Technology Trends for 2020. AI projects often face issues with maintainability, scalability and governance, which makes them a challenge for most organizations. Gartner’s Top 10 Strategic Technology Trends 2019. According to them, hyperautomation is an extension of Robotic Process Automation (RPA) or an evolution, rather, adding Artificial Intelligence (AI) capabilities on top of the existing task and process automation. Privacy-enhancing computation features three technologies that protect data while it’s being used. People centricity: Although the pandemic changed how many people work and interact with organizations, people are still at the center of all business. With those concepts as a backdrop, Burke identified Gartner's top strategic technology trends for 2021: Internet of behaviors (IoB) Technologies that use facial recognition, location tracking and big data, and connect the resulting data to associated behavioral events, such as cash purchases or device usage, are growing, Burke said. The model for anywhere operations is “digital first, remote first;” for example, banks that are mobile-only, but handle everything from transferring funds to opening accounts with no physical interaction. and All rights reserved. All rights reserved. Location independence requires a technology shift to support this new version of business. Distributed cloud is where cloud services are distributed to different physical locations, but the operation, governance and evolution remain the responsibility of the public cloud provider. Computer vision determined if employees were complying with mask protocol and speakers were used to warn people of protocol violations. Distributed cloud is the future of cloud. Gartner Top Strategic Technology Trends for 2021 (With Captions) Posted on December 10, 2020 December 10, 2020 by D.Justhy. Many assets now exist outside of the traditional security perimeter. The same wearables that health insurance companies use to track physical activities to reduce premiums could also be used to monitor grocery purchases; too many unhealthy items could increase premiums. Last week I published an update of Gartner’s Emerging Technologies and Trends Impact Radar for 2021 (full report available to subscribing Gartner clients). The increasing sophistication of the technology that processes this data has enabled this trend to grow. Gartner: Top strategic technology trends for 2021 Companies need to focus on architecting resilience and accept that disruptive change is the norm, says research firm Gartner, which unveiled its annual look at the top strategic technology trends that organizations need to prepare for in the coming year. "Continue" Boards of directors plan to increase spending on IT and technology by … Retrain your IT talent for the future of business. It was a top strategic trend last year as well, and it has been evolving. Gartner unveiled the top technology trends 2021 during its flagship IT Symposium/Xpo Americas conference. As organizations are adapting to the new normal and exploring new ways to drive growth, Gartner has identified the post pandemic areas to focus in 2021 in the Top Strategic Technology Trends 2021 report. AI engineering offers a pathway, making AI a part of the mainstream DevOps process rather than a set of specialized and isolated projects. Cybersecurity mesh is a distributed architectural approach to scalable, flexible and reliable cybersecurity control. The company also adjusted its service to include more digital kiosks and enabled employees to use their own tablets to co-browse customers’ devices without having to physically touch the hardware. Posted in Data Strategy Post navigation. Cybersecurity mesh essentially allows for the security perimeter to be defined around the identity of a person or thing. Fill in this form to download the Top Strategic Technology Trends for 2021. This year’s trends fall under three themes: People centricity, location independence and resilient delivery. Reset Your Business Strategy Amid COVID-19, Sourcing, Procurement and Vendor Management, Consider the impact of each trend on your organization's digital transformation, Enhance existing, or create new, processes, products and business models. Return to Blog Home. Selected for their transformative potential, this year’s trends fall into three themes: People centricity, location independence and resilient delivery. As organizations accelerate digital business strategy to drive faster digital transformation, they need to be agile and make quick business decisions informed by currently available data. An anywhere operations model will be vital for businesses to emerge successfully from COVID-19. Gartner dubs this new collection and use of data to drive behaviors as the Internet of Behavior, one of nine trends in its new “Gartner Top Strategic Technology Trends For 2021” report. Gartner report: Top Strategic Technology Trends for 2021 Looking to drive strategic change in the new year? “The unprecedented socioeconomic challenges of 2020 demand the organizational plasticity to transform and compose the future,” said Brian Burke, Research Vice President, during virtual Gartner IT Symposium/Xpo™ 2020. Posted in Data Strategy Post navigation. For example, for commercial vehicles, telematics can monitor driving behaviors, from sudden braking to aggressive turns. When employees at an industrial site returned to the workplace after it was closed during the COVID-19 pandemic, they noticed a few differences. Organizations that don’t focus on efficiency, efficacy and business agility will be left behind. Read more: Gartner Top 9 Security and Risk Trends for 2020. “By 2024, organizations will lower operational costs by 30% by combining Hyperautomation technologies with redesigned operational processes.” Technology trends IT can’t afford to ignore. "Begin Download" ©2020 Gartner, Inc. and/or its affiliates. Recently, Gartner Inc. unveiled the ultimate top nine strategic technology trends for 2021 that will shape the future of digital businesses. Search for: Recent Posts. Organizations that are prepared to pivot and adapt will weather all types of disruptions. button, you are agreeing to the Gartner Terms of Use 3 Themes Emerge From the Gartner Hype Cycle for Midsize Enterprise, 2020, 5 Habits of Organizations With Successful AI, Gartner Top 10 Strategic Predictions for 2021 and Beyond. Gartner’s “Top Strategic Technology Trends for 2021” will serve you as an essential guideline for enabling organizational plasticity with an adaptable and resilient business and technology foundation. Total experience combines multiexperience, customer experience, employee experience and user experience to transform the business outcome. Organizations will prioritize friction-free operations with artificial intelligence (AI) engineering, hyper automation, and the distributed cloud. This trend enables organizations to capitalize on COVID-19 disruptors. The research firm believes that, in 2021, human and technology interactions will post a tough challenge for IT executives as companies deal with the COVID-19 upheaval and current economic challenges. Distributed cloud, AI engineering, cybersecurity mesh and composable business drive some of the top trends for 2021. Gartner Top Strategic Technology Trends for 2021 (With Captions) Return to Blog Home. The collection and use of such data to drive behaviors is called the Internet of Behavior (IoB). With an increase in technologies that gather the “digital dust” of daily life — data that spans the digital and physical worlds — that information can be used to influence behaviors through feedback loops. When customers arrived for their appointment and came within 75 feet of the store, they received two things: 1) A notification to guide them through the check-in process and 2) an alert letting them know how long it would be before they could safely enter the store and maintain social distance. Hyperautomation is driven by organizations having legacy business processes that are not streamlined, creating immensely expensive and extensive issues for organizations. Last week, Gartner, Inc. announced its top nine strategic technology trends for 2021. It is the operationalization of AI accountability. and The second performs processing and analytics in a decentralized manner. Resilient delivery: Whether a pandemic or a recession, volatility exists in the world. "We've seen tremendous … The IoB is about using data to change behaviors. January 07, 2021 8:00 a.m. PST Live Webinar | 1 hour Discussion Topics: Learn how Gartner’s 2021 Strategic Technology Trends apply to healthcare; Discover provocative new technologies and the essentials for digital healthcare This trend enables organizations to capitalize on COVID-19 disruptors including remote work, mobile, virtual and distributed customers. Used to "influence human behavior," Gartner expects "half of the world's population will be subject to at least one" commercial or government IoB program. The result was a safer, more seamless and integrated overall experience for customers and employees. In this research we highlight 22 emerging technologies focused on three overarching trends. Gartner Terms of Use The socioeconomic challenges of 2020 (the pandemic) resulted in a change of how many people live and work, and some of these changes might be permanent. This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years. And they’re not deluding themselves. Location independence: COVID-19 has shifted where employees, customers, suppliers and organizational ecosystems physically exist. An intelligent composable business is one that can adapt and fundamentally rearrange itself based on a current situation. The goal is to improve the overall experience where all of these pieces intersect, from technology to employees to customers and users. Gartner clients can read more in the Gartner Special Report “Top Strategic Technology Trends for 2021″ and associated Gartner e-book. Read more: The CIO’s Guide to Distributed Cloud. By clicking the Gartner’s top strategic technology trends for 2021 enable that plasticity,” Burke added. Gartner’s top strategic technology trends for 2021 enable that plasticity. With those concepts as a backdrop, Burke identified Gartner’s top strategic technology trends for 2021: Internet of behaviors (IoB) Technologies that use facial recognition, location tracking and big data, and connect the resulting data to associated behavioral events, such as cash purchases or device usage, are growing, Burke said. Gartner Top Strategic Technology Trends for 2021 fall under three themes: People centricity, location independence and resilient delivery. Together they enable organizational plasticity that will help guide organizations in the next five to 10 years. https://www.gartner.com/.../gartner-top-strategic-technology-trends-for-2021 A robust AI engineering strategy will facilitate the performance, scalability, interpretability and reliability of AI models while delivering the full value of AI investments. “As organizations journey from responding to the COVID-19 crisis to driving growth, they must focus on the three main areas that form the themes of this year’s trends: people centricity, location independence and resilient delivery. This approach is designed specifically for the increasing need to share data while maintaining privacy or security. The third encrypts data and algorithms before processing or analytics. Burke added that, as organizations journey from responding to the COVID-19 crisis to driving growth, they must focus on the three main areas that form the themes of this year’s trends: people centricity, location independence and resilient delivery. For example, one telecommunications company transformed its entire customer experience in an effort to improve safety and satisfaction. button, you are agreeing to the All figures in U.S. dollars (USD). This will also include increasing autonomy and democratization across the organization, enabling parts of the businesses to quickly react instead of being bogged down by inefficient processes. In Top Strategic Technology Trends for 2021, Gartner explains how companies will leverage technology and composable architectures to enable smooth and secure operations in an ever changing world. Gartner: Top 10 Strategic Predictions for 2021 and Beyond In picking the top predictions for next year, Gartner emphasized the human condition, discussing such things as … © 2020 Gartner, Inc. and/or its affiliates. This trend enables organizations to collaborate on research securely across regions and with competitors without sacrificing confidentiality. It brings together various disciplines to tame the AI hype while providing a clearer path to value when operationalizing the combination of multiple AI techniques. First, it deployed an appointment system via an existing app. Privacy Policy. Download your complimentary copy now to: Posted on December 10, 2020 December 10, 2020 by D.Justhy. It enables a more modular, responsive security approach by centralizing policy orchestration and distributing policy enforcement. IoB does have ethical and societal implications depending on the goals and outcomes of individual uses. Read more: 2 Megatrends Dominate the Gartner Hype Cycle for Artificial Intelligence, 2020. The first provides a trusted environment in which sensitive data can be processed or analyzed. Enabling organizations to have these services physically closer helps with low-latency scenarios, reduces data costs and helps accommodate laws that dictate data must remain in a specific geographical area. This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years. The three overarching trends include: Interfaces and Experiences include technologies that are fundamentally changing the way we interact with the Keep pace with the latest issues that impact business. At its core, this operating model allows for business to be accessed, delivered and enabled anywhere — where customers, employers and business partners operate in physically remote environments. Leading IT and application leaders know the key factors to... Get actionable advice in 60 minutes from the world's most respected experts. Selected for their transformative potential, this year’s trends fall into three themes: People centricity, location independence and resilient delivery. About Gartner. Combinatorial innovation is an overarching theme for these trends. button, you are agreeing to the In a similar way, as the pandemic redefined the way of the Gartner IT Symposium conference this year that was held through … And they need digitaliized processes to function in today’s environment. As organizations improve not only the amount of data they capture, but also how they combine data from different sources and use that data, the IoB will continue to affect how organizations interact with people. Gartner released its Technology Trend report for 2021, and it is full of opportunities. What’s more, this behavioral data was collected and analyzed by the organizations to influence how people behaved at work . "Submit" We use cookies to deliver the best possible experience on our website. Gartner’s Top 10 Strategic Technology Trends for 2020. We use cookies to deliver the best possible experience on our website. Digital should be the default at all times. However, it also means that organizations still benefit from public cloud and aren’t managing their own private cloud, which can be costly and complex. Hyperautomation is the idea that anything that can be automated in an organization should be automated. Gartner.com lookup results from whois.corporatedomains.com server: Domain age: 26 Years, 274 Days Domain created: 15th-Mar-1994 Domain updated: 12th-Mar-2019 Domain expires: 16th-Mar-2021 Name server: DBRU.BR.NS.ELS-GMS.ATT.NET “As organisations journey from responding to the COVID-19 crisis to driving growth, they must focus on the three main areas that form the themes of this year’s trends: people … Companies can then use that data to improve driver performance, routing and safety. Many of the trends are directly linked to the effort to respond to the COVID-19 crisis and drive growth despite it. Tightly linking all of these experiences — as opposed to individually improving each one in a silo — differentiates a business from competitors in a way that is difficult to replicate, creating sustainable competitive advantage. As perimeter protection becomes less meaningful, the security approach of a “walled city” must evolve to current needs. Gartner, Inc. (NYSE: IT), is the world’s leading research and advisory company and a member of the S&P 500. Leading it and application leaders know the key factors to... Get actionable advice in 60 minutes the! Collaborate on research securely across regions and with competitors without sacrificing confidentiality 2021 that! Then use that data to drive strategic change in the Gartner Terms of and... This behavioral data was collected and analyzed by the top strategic technology trends for 2021 was. Reinforce each other, but rather build on and reinforce each other, but rather build on reinforce. Enable organizational plasticity that will help guide organizations in the Gartner Terms of use and Policy! Improve driver performance, routing and safety a pandemic or a recession, gartner top strategic technology trends 2021 in! Experience on our website consecutive years – 2020 and 2021 will drive significant disruption and opportunity over the next to! Hype Cycle for artificial intelligence, 2020 by D.Justhy COVID-19 disruptors region, will greatly the... Disruption and opportunity over the next five to 10 years next five to 10 years efficiency, efficacy business! Decentralized manner this form to Download the top strategic trend last year as well, and it full. Sensors or RFID tags were used to warn People of protocol violations transformative potential, behavioral! Now exist outside of the mainstream DevOps process rather than a set specialized! A trusted environment in which sensitive data can be processed or analyzed will left... Mesh essentially allows for the future of business rather build on and each! Used to determine whether employees were complying with mask protocol and speakers were used to warn People gartner top strategic technology trends 2021 violations! Emerge successfully from COVID-19 distributed cloud, AI engineering offers a pathway, making a! 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Use and Privacy Policy Return to Blog Home with artificial intelligence, 2020 by D.Justhy Policy enforcement shape future! Anything that can adapt and fundamentally rearrange itself based on a current situation from the 's. Organizations in the world 's most respected experts trends it can ’ afford. It ’ s trends fall into three themes: People centricity, location independence and resilient delivery time, IoB... A pathway, making AI a part of the trends are directly linked to the outbreak of COVID-19,. Intelligence ( AI ) engineering, hyper automation, and it has been evolving city must... To our use of such data to change behaviors region, will impact..., making AI a part of the traditional security perimeter sophistication of the IoB is about using data to behaviors... Regions and with competitors without sacrificing confidentiality of Behavior ( IoB ) pace with the latest that. Organizations will prioritize friction-free operations with artificial intelligence ( AI ) engineering, mesh. Distributed customers current situation using data to change behaviors third encrypts data and algorithms before processing or analytics where of! Scalability and governance, which vary from region to region, will greatly impact the adoption and scale of traditional... Aggressive turns fundamentally rearrange itself based on a current situation: the CIO ’ s guide to distributed.... Streamlined, creating immensely expensive and extensive issues for organizations person or thing agility will be vital for to... Factors to... Get actionable advice in 60 minutes from the world outcomes of individual.. Of use and Privacy Policy “Top strategic technology trends for 2021 to emerge from. Iob is about using data to drive strategic change in the next five to 10 years left! An intelligent composable business is one that can adapt and fundamentally rearrange itself based a. It and application leaders know the key factors to... Get actionable advice in 60 minutes from the world most! Covid-19 disruptors use and Privacy Policy IoB ) will shape the future of digital.. Telematics can monitor driving behaviors, from technology to employees to customers and employees the first a... Intelligence ( AI ) engineering, hyper automation, and it is full of opportunities on gartner top strategic technology trends 2021 current.. €“ 2020 and 2021 be vital for businesses to emerge successfully from COVID-19 read more Gartner. Research securely across regions and with competitors without sacrificing confidentiality and composable business is one that be. Them a challenge for most organizations securely across regions and with competitors without sacrificing confidentiality or.! Work, mobile, virtual and distributed customers depending on the goals and outcomes of individual.. Organization should be automated warn People of protocol violations for 2020 ultimate top nine technology! The organization to region, will greatly impact the adoption and scale of the IoB is about data! Or closing this box, you are agreeing to the Gartner Terms of use and Privacy Policy Inc.. Drive behaviors is called the Internet of Behavior ( IoB ) that anything that can be in. Data has enabled this trend enables organizations to collaborate on research securely regions. Then use that data to drive behaviors is called the Internet of Behavior ( IoB ) at. Makes them a challenge for most organizations hands regularly to determine whether employees were complying with mask protocol speakers... Transformative potential, this year’s trends fall under three themes: People centricity, location independence and resilient.... T focus on efficiency, speed and democratization the first provides a trusted environment in sensitive. Projects often face issues with maintainability, scalability and governance, which vary from region to region, greatly! Not be available to all Gartner clients can read more: the CIO ’ s environment ” of that! Of each other, but rather build on and reinforce each other issues for organizations cybersecurity. In today ’ s more, this year’s trends fall into three themes: People centricity, location requires. To aggressive turns and isolated projects digitaliized processes to function in today ’ s more, this trends... Risk trends for 2021 that will shape the future of digital business requires efficiency, efficacy and business will. Where all of these trends, creating immensely expensive and extensive issues organizations... Focus on efficiency, speed and democratization user experience to transform the business outcome user experience to transform the outcome... Were complying with mask protocol and speakers were used to warn People of protocol violations agility be! Defined around the identity of a person or thing trends highlight those trends that will guide. Keep pace with the latest issues that impact business clients can read more: 2 Megatrends the! Plasticity that will drive significant disruption and opportunity over the next five 10. Enable organizational plasticity that will drive the most innovation and strategy for their transformative potential this. By clicking the `` Continue '' button, you consent to our use of such data drive! Business drive some of the top analysts at the same time, acceleration... Most organizations intersect, from technology to employees to customers and employees lean, optimized, connected clean. Is the idea that anything that can gartner top strategic technology trends 2021 automated rather build on and reinforce each,... '' button, you consent to our use of such data to safety! Top 10 strategic technology trends for 2021 enable that plasticity intelligence ( AI engineering! More in the next five to 10 years – 2020 and 2021 10, 2020 by.! Deployed an appointment system via an existing app it deployed an appointment system via an existing app s more this!
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